Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

The English language version of this Privacy Policy shall be controlling in all respects and shall prevail in case of any inconsistencies with translated versions, if any.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

Account means a unique account created for You to access our Service or parts of our Service.

Application means the software program provided by the Organization downloaded by You on any electronic device, named OpenTeleRehab.

Organization refers to Fédération Handicap International, 138, avenue des Frères Lumière, 69371 Lyon, France. For GDPR purposes, the Organization is the Data Controller.

Data Controller refers to the Organization determining the purposes and means of processing Personal Data.

Data Processors means any natural or legal person processing data on behalf of the Organization.

Device means any device that can access the Service.

Personal Data means any information relating to an identified or identifiable individual.

Service refers to the service provided by the Application.

Usage Data refers to data collected automatically from use of the Service.

You refers to the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personally identifiable information

• First name and last name
• Date of birth
• Gender
• Language
• Location (country/region/state)
• Mobile phone number
• Text, image and video messages
• Usage Data

Sensitive personal information

• Diagnosis
• Activity planning
• Adherence details
• Outcome measures

Usage Data

Usage Data may include IP address, browser type, pages visited, visit duration, device identifiers and diagnostic data.

Use of Your Personal Data

• To provide and maintain our Service.
• To manage and configure Your Account.
• To contact You via calls, SMS, push notifications.
• For analysis, research, and service improvement.

Sharing of Data

• With Data Processors for support and maintenance.
• With Your Healthcare Providers for service provision.

Retention of Your Personal Data

Personal Data will be retained as long as necessary for legal obligations and service provision. Usage Data is generally retained no longer than 8 years unless legally required.

Transfer of Your Personal Data

Your data may be transferred outside your jurisdiction. The Organization will ensure adequate safeguards and compliance with applicable regulations.

Disclosure of Your Personal Data

Data may be disclosed if required by law or necessary to protect rights, prevent wrongdoing, or ensure safety.

Security of Your Personal Data

The Organization ensures processing with a level of security appropriate to the risk.

GDPR Privacy

Processing is based on consent and other lawful bases under GDPR.

• Right of access
• Right to rectification
• Right to erasure
• Right to data portability
• Right to restrict processing
• Right to object
• Right to withdraw consent

If these rights impact data necessary for service provision, the service may no longer be usable.

Exercising Your GDPR Rights

Contact us at privacy@opentelerehab.com. You may also lodge complaints with a Data Protection Authority. French law applies and the Paris Appeals Court has exclusive jurisdiction.

Links to Other Websites

We are not responsible for third-party sites.

Changes to this Privacy Policy

We may update this policy and request renewed consent.

Controller and Data Protection Officer

Email: privacy@opentelerehab.com